Terms

MeritKeep sets you real work, marks it against a checklist published before you start, and keeps a record of what you have demonstrably done. Using the site means agreeing to what is on this page.

This is the most important section and the one most likely to be skipped, so it is near the top.

• A mark is a model’s judgement against a published checklist, checked by a second pass. It is not a qualification, a certification, or an accreditation, and nobody is obliged to accept it as one.
• It can be wrong. Every verdict is shown with the confidence behind it and the evidence it was drawn from, and you can dispute one. We would rather tell you we are 60% sure than round it up.
• We do not promise you a job, a grade or an outcome. Time estimates are estimates and the pace is yours.

One person per account, and a real email address so we can reach you. You are responsible for what happens under your sign-in. Tell us if you think somebody else is using it.

It stays yours. We do not claim ownership of anything you hand in, and we do not publish it. What you give us is permission to do the job you asked for: store it, send it to be marked, and show it back to you as the evidence behind a claim on your record.

Hand in your own work. Submitting somebody else’s as yours defeats the entire purpose of a product whose only output is a statement about what you can do — and it is the one thing here that we will close an account over.

Do not upload anything unlawful, anything containing other people’s personal data, or anything you do not have the right to share with us.

There is a free plan and there are paid ones; Pricing says what each costs. The figure shown there is the figure you are charged — prices in euros include VAT, and prices in dollars have sales tax added at checkout where we are obliged to collect it.

You can have your money back within 14 days. Ask within a fortnight of a payment and we refund it, without asking why. That covers renewals as well as first payments, and it applies wherever you live rather than only where the law compels it.

Cancelling stops the next payment and takes nothing away in the meantime: you keep the plan you have paid for until the end of the period it covers, and you can undo the cancellation at any point before it runs out.

You can stop at any time, and you can ask us to delete your account and everything attached to it — see Privacy for how. We may suspend an account that is being used to attack the service or to submit other people’s work.

It is provided as it is. We work to keep it running and we do not guarantee it will be available at any given moment, or that a background marking job will always finish first time — if one fails it is retried, and you are told rather than left guessing.

Last updated 17 August 2026. If these terms change materially we will say so to anyone with an account rather than quietly editing the page.